A 2017 RBI rule preventing merchants from passing debit card fees to customers could be adapted to shield UPI users from similar charges.
New Delhi, India Aug 21, 2026 ALN: The Reserve Bank of India (RBI) has been at the forefront of regulating payment systems in the country, ensuring that the financial ecosystem remains equitable for both consumers and merchants. One of the pivotal regulations introduced by the RBI in December 2017 was aimed at protecting customers who use debit cards for transactions. Specifically, this regulation prohibits merchants from passing on merchant discount rate (MDR) fees to customers, thereby safeguarding the interests of consumers and promoting the use of digital payments.
As of now, the Unified Payments Interface (UPI), which has gained immense popularity as a digital payment method in India, does not have a similar protective framework in place regarding MDR fees. UPI has been a game-changer in the Indian payments landscape, allowing users to make instant money transfers directly from their bank accounts without incurring any fees. This has significantly contributed to the growth of digital payments in the country, especially among small merchants and everyday consumers.
Recent discussions have emerged suggesting that the RBI's 2017 rule could serve as a template for protecting UPI users from potential MDR fees. The National Payments Corporation of India (NPCI), which oversees the UPI system, is reportedly considering adding a clause to its UPI circular that echoes the provisions of the RBI's earlier directive. However, the enforcement of such a rule would ultimately fall under the jurisdiction of the RBI, highlighting the importance of regulatory oversight in the digital payments sphere.
The concern surrounding the potential imposition of MDR fees on UPI transactions arises from the absence of a specific rule prohibiting merchants from passing these costs onto consumers. Over the past six years, UPI has remained free of MDR fees, which has been a significant factor in its adoption and success. However, as the payment landscape evolves, there are fears that merchants might begin to impose these costs on customers, particularly if the government decides to implement an MDR structure for UPI transactions.
Vishal Jain, a legal expert in the payments domain, emphasized that while there is currently no framework preventing merchants from passing on MDR costs for UPI transactions, the precedent set by the RBI's regulation on debit cards could pave the way for similar protections in the future. He noted that confusion often arises in this context because merchants sometimes charge convenience fees, which are separate from MDR fees. This distinction is crucial, as it affects how consumers perceive the costs associated with digital transactions.
In recent statements, Finance Minister Nirmala Sitharaman and the Payments Council of India (PCI) have clarified that any MDR applicable to UPI transactions would primarily target large merchants. This indicates a continued effort to keep UPI accessible and free for small merchants, who play a vital role in the economy. The PCI's stance is particularly important as it reassures small businesses that they can continue to leverage UPI without incurring additional costs that could hinder their operations.
As discussions around MDR for UPI evolve, it is essential to understand the implications of such a policy change. The introduction of an MDR for UPI transactions could potentially deter small merchants from adopting this payment method, which could, in turn, affect the overall growth of digital payments in India. The government is expected to issue a gazette notification outlining the structure of the MDR, after which the NPCI and the Services Steering Committee will convene to finalize the details.
Despite the potential for a new regulatory framework, the enforcement of any rule remains a significant challenge. A fintech founder, who spoke on the condition of anonymity, pointed out that while it may be straightforward to extend the existing provisions for debit cards to UPI, actual enforcement would depend heavily on customer complaints. Acquiring banks, which are responsible for onboarding merchants, would need to take action if customers report that merchants are passing on costs. However, the founder expressed skepticism about strict enforcement, suggesting that banks might be reluctant to jeopardize their acquiring business by aggressively policing compliance.
In conclusion, while the RBI's 2017 regulation provides a foundational framework for protecting UPI users from MDR fees, the actual implementation and enforcement of such protections remain uncertain. As the landscape of digital payments continues to evolve, it is crucial for regulators, industry stakeholders, and consumers to engage in ongoing discussions to ensure that the benefits of digital payment systems are accessible to all, without imposing undue burdens on either consumers or merchants. The path forward will require careful consideration of the implications of any new regulations and a commitment to fostering a fair and inclusive digital payment ecosystem in India.
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