Hamad Medical Corporation Expands Lbaih App with New Digital Services

Doha, Qatar Jul 29, 2026 ALN: Hamad Medical Corporation (HMC), a leading healthcare provider in Qatar, has recently expanded its Lbaih mobile application to include a range of new digital services aimed at improving the patient experience. This initiative is part of HMC's broader strategy to leverage technology in healthcare, reduce waiting times, simplify patient processes, and enhance overall outpatient experiences.

The Lbaih application, which was launched in July 2025, has already seen over 300,000 downloads, indicating a significant interest and reliance on digital healthcare solutions among the Qatari population. The app provides users with access to various healthcare services, and the recent updates are designed to further streamline the outpatient journey.

Among the new features introduced is the ability for patients to confirm their medical appointments through the app within 48 hours of their scheduled visit. This feature is particularly beneficial as it allows patients to manage their appointments more effectively. However, once the 48-hour confirmation window begins, patients are no longer able to cancel or reschedule their appointments through the app. For any changes needed during this period, patients are advised to contact Nesma'ak directly by calling 16060. This measure emphasizes the importance of commitment to scheduled appointments while also providing a direct line for assistance when needed.

In addition to appointment management, the updated Lbaih app now allows patients to pay applicable appointment fees electronically. This feature is currently available at key facilities, including the Heart Hospital, Al Wakra Hospital, and the Communicable Disease Center. The ability to handle payments digitally not only enhances convenience but also aligns with global trends toward cashless transactions in healthcare.

Another significant enhancement is the access to radiology results and reports from all HMC hospitals through the Medical File section of the application. Patients can now view their radiology reports once they have been approved by their physician, which provides timely access to important health information and fosters better communication between patients and healthcare providers.

These updates are part of HMC's ongoing digital transformation efforts, which aim to improve accessibility and convenience for patients. Chief of Patient Experience at HMC, Nasser Al Naimi, emphasized that the new services reflect the organization’s commitment to enhancing the patient experience. He stated, "The continued expansion of digital services through the Lbaih application is helping make healthcare more convenient and accessible for our patients. These new features are designed to simplify key stages of the outpatient journey, enhance the patient experience, reduce waiting times, and give patients greater flexibility and control over managing their healthcare experience." This focus on patient empowerment is critical in today’s healthcare landscape, where patients increasingly expect to have more control over their health management.

Dr. Amal Gomaa Abdulla, Chief Information Officer of HMC, also commented on the importance of these enhancements. She noted that the new functions of the Lbaih application are designed not only to improve the efficiency of the outpatient journey but also to support operational efficiency across HMC facilities. By expanding secure and user-friendly digital services, HMC is positioning itself as a leader in digital healthcare innovation, providing patients with easier access to healthcare information and greater control over managing their care through a single integrated platform.

The introduction of these digital services is a response to the growing demand for telehealth and digital health solutions, particularly in the wake of the COVID-19 pandemic, which accelerated the adoption of technology in healthcare. Patients have become accustomed to utilizing apps and online platforms for various services, and HMC’s initiative reflects an understanding of these changing expectations.

Furthermore, the success of the Lbaih application can be attributed to HMC's commitment to continuously improving and updating its digital offerings based on user feedback and technological advancements. As more patients engage with the app, HMC can gather valuable data and insights that can inform future enhancements and ensure that the services provided align with patient needs.

HMC's digital transformation is not only about improving patient experience; it also plays a crucial role in the overall efficiency of healthcare delivery. By automating appointment confirmations, payments, and access to medical records, HMC can reduce administrative burdens on healthcare providers, allowing them to focus more on patient care rather than paperwork and scheduling issues. This shift can lead to improved outcomes for patients and a more streamlined operation for healthcare professionals.

As HMC continues to innovate and expand its digital services, the implications for healthcare in Qatar are significant. The Lbaih application is positioned to be a cornerstone of patient engagement, offering a model that could be replicated by other healthcare institutions in the region. The emphasis on digital health solutions can lead to a more interconnected healthcare system where patients have greater access to their health information, enabling them to make informed decisions about their care.

In conclusion, the expansion of the Lbaih app with new digital services represents a significant step forward for Hamad Medical Corporation in its mission to enhance patient care through technology. By focusing on convenience, efficiency, and patient empowerment, HMC is setting a precedent for the future of healthcare in Qatar and beyond. As the healthcare landscape continues to evolve, the role of digital applications like Lbaih will likely become increasingly central to how patients interact with healthcare providers and manage their health.